PRIVACY NOTICE

 

ROIPAL S.A. de C.V., located at Avenida Insurgentes Sur 1524, CP. 03940, CDMX, Mexico is responsible for the use and protection of your personal data and in this regard, we inform you of the following:

 

For what purposes will we use your personal data?

 

The personal data will be used for the following purposes, which are necessary for the service you request:

 

To provide you with our service; only if you wish.

To send you news and promotions from ROIPAL, based on your profile.

To improve our service.

To prevent fraud.

To consult your opinion about ROIPAL.

 

In addition, we will use Your personal information for the following purposes that are not necessary for the service requested, but that allow and facilitate us to provide better care:

 

Statistical purposes

 

If you do not wish your personal data to be processed for these additional purposes, from this moment on you can inform us by means of an e-mail to the following address: info@roipal.com, expressing your will not to disclose your personal information for the above mentioned purposes.

 

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

 

What personal data will we use for these purposes?

 

To carry out the purposes described in this Privacy Notice, we will use the following personal data: 

 

Identification data. Information concerning a natural person that allows to differentiate it from others in a community, such as: name; marital status; autograph and electronic signature; Federal Taxpayers Registry (RFC); Unique Code of Population Registration (CURP); military ID number; place and date of birth; nationality; photograph; age, among others.

Contact information. Information that allows the holder to maintain or get in touch with the holder, such as: address; e-mail; fixed telephone number; cell phone number, among others.

Work data. Information concerning a natural person related to his/her employment; position or commission; work performance and professional experience; generated from recruitment processes; selection; hiring; appointment; evaluation and training, such as: position; work address; institutional e-mail; institutional telephone; work references; date of entry and exit of employment, among others.

 

Data on physical characteristics. Information on a natural person regarding his/her physiognomy; anatomy; specific features or peculiarities such as: skin, iris or hair color; particular signs; height; weight; complexion; scars; blood type, among others.

Academic data. Information concerning a natural person that describes his/her preparation; aptitudes; professional or technical development and orientation; endorsed by educational institutions; such as: educational background; degrees; professional certificate; certificates; recognition, among others.

 

Property or financial data. Information concerning a natural person regarding his/her assets; rights; charges or obligations subject to economic valuation, such as: movable and immovable property; tax information; credit history; income and expenses; bank accounts; insurance; capacity; guarantees; credit card number; security number, among others.

 

Biometric data. Information about a natural person according to the image of the iris; fingerprint; palm of the hand or other analogous.

 

In addition to the personal data mentioned above for the purposes informed in this Privacy Notice, we will use the following personal data considered as sensitive, which require special protection: 

 

Ideological data.Information about a person’s ideological; religious; philosophical or moral views.

 

Information about political opinions. A person’s opinion regarding a political event or about his or her political position in general.

 

Data on trade union membership. A person’s membership of a trade union and the information derived from it.

 

Data on health. Information concerning a natural person relating to the assessment; preservation; care; improvement and recovery of his/her physical or mental health status; present; past or future; as well as genetic information.

 

Sex life data. Information about a natural person related to his/her behavior; preferences; sexual practices or habits, among others.

Ethnic or racial data. Information concerning a natural person relating to his/her membership of a people; ethnicity or region that distinguishes him/her by social, cultural and economic conditions and identities, as well as by his/her customs, traditions and beliefs.

 

How can I access, rectify or cancel my personal data, or oppose its use?

You have the right to know what personal data we hold about you and what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information, in case it is not updated, inaccurate or incomplete (Correction); that we remove it from our records or databases when we consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

 

To exercise any of the ARCO rights, you must submit the respective request to the following address: Avenida Insurgentes Sur 1524, CP. 03940, CDMX, Mexico.

 

To learn about the procedure and requirements for the exercise of ARCO rights, you can call the following telephone number 55-4444-9955; enter our website WWW.ROIPAL.COM in the Privacy Notice section, or contact our Privacy Department, which will process requests to exercise these rights and will answer any questions you may have regarding the processing of your information. The contact details of the Privacy Department are as follows: Avenida Insurgentes Sur 1524, CP. 03940, CDMX, Mexico, info@roipal.com, or telephone 55 4444 9955.

 

How can I revoke my consent to the use of my personal data?

You can revoke the consent that, in your case, you have given us for the processing of your personal data. Please note, however, that it is not always possible for us to comply with your request or to terminate the use of your personal data immediately, as it is possible that a legal obligation may require us to continue processing your personal data. You should also consider that, for certain purposes, revocation of your consent will mean that we can no longer provide the service you requested or that your relationship with us is terminated.

 

To revoke your consent, you must submit your request to the following address: Avenida Insurgentes Sur 1524, CP. 03940, CDMX, Mexico.

 

To learn about the procedure and requirements for revocation of consent, you may call the following telephone number + 55 4444 9955; access our website WWW.ROIPAL.COM in the Privacy Notice section, or contact our Privacy Department.

 

How can I limit the use or disclosure of my personal information?

In order for you to be able to limit the use and disclosure of your personal information, we offer you the following means:

 

Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Office, so that your personal information will not be used to receive advertising or promotions from goods or services companies. For more information about this registry, you can consult the PROFECO website, or contact it directly.

 

Your registration in the exclusion list “REQUEST FOR EXCLUSION REGISTRATIONS ROIPAL”, so that your personal data will not be treated for marketing, advertising or commercial prospecting purposes by us. For more information call 55 4444 9955, send an email to the following address info@roipal.com, or consult our website WWW.ROIPAL.COM.

 

The use of tracking technologies in our website We inform you that in our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and user experience when browsing our website.

 

The personal data we obtain from these tracking technologies are as follows:

Identifying information. Information concerning a natural person that allows to differentiate it from others in a community, such as: name; marital status; autograph and electronic signature; Federal Taxpayers Registry (RFC); Unique Code of Registration of Population (CURP); military ID number; place and date of birth; nationality; photograph; age, among others.

 

Contact information. Information that allows the holder to maintain or get in touch with the holder, such as: address; e-mail; fixed telephone number; cell phone number, among others.

Work data. Information regarding a natural person according to his/her employment, position or commission; work performance and professional experience, generated from recruitment processes; selection, hiring, appointment, evaluation and training, such as: position; work address; institutional e-mail; institutional telephone; work references; date of entry and exit of employment, among others.

 

Data on physical characteristics. Information about a natural person regarding his/her physiognomy; anatomy; specific features or characteristics such as: skin, iris or hair color; particular signs; height; weight; complexion; scars; blood type, among others.

Academic data. Information concerning a natural person that describes his/her preparation; aptitudes; professional or technical development and orientation endorsed by educational institutions, such as: educational career; degrees; professional certificate; certificates; recognitions; among others.

Property or financial data. Information concerning a natural person regarding his/her assets; rights; charges or obligations subject to economic valuation, such as: movable and immovable property; tax information; credit history; income and expenses; bank accounts; insurance; capacity; guarantees; credit card number; security number, among others.

Biometric data. Information about a natural person according to the image of the iris; fingerprint; palm of the hand or other analogous.

 

Same as we use for: 

 

To provide you with our service; only if you wish.

To send you news and promotions from Roipal, based on your profile.

To improve our service.

To prevent fraud.

To consult your opinion about Roipal.

 

These technologies can be disabled by following the steps below: 

 

1.- Go to the configuration section.

2.- Click on disable account.

3.- Choose the option of your preference.

Disable account temporarily.

Delete account permanently.

 

For more information about the use of these technologies, you can consult the website WWW.ROIPAL.COM

 

How do I find out about changes to this Privacy Notice?

This Privacy Notice may be modified, changed or updated due to new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or other causes.

 

We promise to keep you informed about changes to this privacy notice through our website WWW.ROIPAL.COM

 

The procedure by which notifications of changes or updates to this Privacy Notice will be made is as follows: 

 

1.- Go to the configuration section.

2.-Under the Terms and Conditions link the following message is displayed “Update available” whenever there are updates. 

Last update [10/October/2019].